Introduction to Personal Auto Insurance | Massachusetts

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Course Description

Massachusetts Course Approval number: C19847

This course represents 5 Credit Hours of State Certified Continuing Education.

This course is designed to provide insurance agents with a comprehensive review of the Personal Auto Insurance Policy and the standard coverages and policy provisions of the Personal Auto Insurance Policy. While this can serve as a “refresher” course for many agents who are experienced in personal auto insurance sales, it will give new agents and customer services representatives a more comprehensive understanding of the Personal Auto Insurance Policy. Your customers will benefit greatly from your ability to provide detailed explanation and guidance during the purchasing and claims processes.

After completion of this course, you will be able to:

• Discuss the eligibility requirements and structure of the personal auto policy or PAP.
• Identify eligibility problems for the personal auto policy.
• Describe common underwriting standards used when writing personal auto coverage.
• Define key terms and their usage in relationship to the personal auto policy.